Kroger

I do not like the fact that you don’t keep a regular register open till close. I don’t get paid to run a register. you don’t give us a discount to ring up our own groceries . it’s not my job to ring up my items to make a profit for you . a regular register run by a cashier should be there until closing. and I’m not the only one that complained but I’m probably the only one going say something on here about it . I will be going elsewhere . Where most items I want are cheaper in price And I don’t have to run a register . To pay for my items. There was a line up at yourself scan and they never called for help .

Kroger in Imlay City, Michigan is terrible. Their bottle room is almost always dirty. They leave trash over flowing out of their garbage cans, their floors are all muddy and wet, not clean, their soap dispenser is out, their paper towel dispenser is out, their bottle machines are dirty, almost all of their bottle bins are full everytime I go into that store and usually nobody is around to change them. They are frequently out of carts in the store because they're usually all out in the parking lot. The workers are always goofing around instead of doing their jobs. The employees are highly overpaid. With the quality of work I see at this store the employees and management should be working for free. They finally repaved their parking lot which was full of cracks and pot holes.Their bathroom could use a remodeling, it's dirty and old. Some of Kroger's food is highly over priced. Their management is rude and corrupt. At least now their parking lot looks really nice.

I decided to write this review when I read a rotten review from yesterday by a J Hamblin. In particular, he wrote badly about an employee there whom I've had nothing but excellent experience with. Alex is an autistic (I think) fella and only tries to be kind and welcoming. He has never once missed saying hello when I come to his line. I can't imagine Alex ever being rude to someone on purpose. I think it is wonderful the way Kroger's supports people with special needs. I've had a great experience with others, too... the cashiers, the service desk people, the pharmacy, baggers. The employees are so helpful at this store. SIDE NOTE: I did notice that 8 out of 10 reviews written by Mr. Hamblin were a 1 star. I wonder if maybe the problem isn't really with Krogers.

After 8 years I've finally just had it, I won't be shopping here any longer. In the last year Kroger has been terrible about selling substandard product l, in particular produce. Fresh produce should last 1 week in someone's kitchen but all Kroger's produce is bad within 3-4 days. In a time where groceries are inflated we cannot afford to be throwing food out a few days after we buy it. Secondly Kroger's gluten indicators are not trustworthy. I have brought products marked gluten free that are not to the attention of management many times and they will not change the shelf labeling. This is going to end up getting a celiacs effected person very ill. Lastly the staff, there is a person employed here by the name of Alex that I personally have had confrontation with and witnessed others have issues with as well. It got so bad that now I see they make him stay to the back of the store or collecting carts so he doesn't interact with the public, when he should have actually been fired for things I've seen and heard come from him. This Kroger location in 8 years has gone from an average decent store to a place that is entirely unshoppable. After this past trip and again seeing issues worsen yet again, I will just start taking the drive to Lapeer's grocery stores and not Kroger..... Also they screwed my grandmother in her old age when she retired from there but that is an entirely separate issue I have with them but I had to mention it.

My numbers were slightly faded on my ebt card and they REFUSED to accept. Day before Christmas Eve too at that. There went trying to make a family dinner. Online wasn’t an option seeing how they couldn’t get my 7 items ready before 8pm. Walmart is the way to go if you have ebt. As long as the cards on you they will accept. Not like we struggle as it is right?

Went to the deli for fried chicken at 4 in the afternoon. Was told they were all out of chicken and their fryers were shut down for the day. Why have hours of 11-7 then? Then not to mention you have to wait a really long time to even be waited on. Or you get ignored by employees completely. Extremely unsatisfied with their customer service.